At present, we provide coverage in a sales capacity as both a representative and distributor. Additionally, we also service and calibrate the products we sell as well as providing calibration services for a wide variety of instrumentation.
Years ago we recognized that our task was not to simply represent manufacturers in the Southern California territory. Product selling remains important, but we realize that our customers are purchasing "solutions" and not just hardware or software. Therefore, if we are to provide these solutions, it was imperative that we participate in a much broader scope of activities. FLW, Inc is pleased to provide; application assistance, training, on-site installation assistance, calibration and repair services, and local stock to meet critical delivery situations.
Our dedication to solution support has driven us to a quality commitment which we know is of vital interest to our customers. By being certified to ISO 9002, Z540-1, & ISO 10012, FLW has set our standards at the level which our customers demand and deserve.
One of primary elements in providing solutions to our customers applications is the feedback which we are provided. Any input which will assist us in becoming a better vendor is solicited and appreciated.