Our Commitment To Quality
Quality is the essence of any sales, calibration & service operation.
Consistent procedures which are constantly monitored must be in place to allow us to conform to ISO 9000:2015 and ISO/IEC 17025:2017. We understand that you share these concerns for high quality and want you to feel comfortable with our program.
FLW Inc. functions as a manufacturer's representative, distributor and service operation. This combined set of talents allows us to better serve both our customers, as well as the firms for which we sell. In these capacities, the quality of the service which we provide is of paramount importance. It is imperative that we provide products and services which "meet or exceed" our customers' expectations.
Although it is unusual to find a representative or distributor which has enough dedication to quality to conform fully to ISO 9001:2015, that is exactly what we have done at FLW, Inc. We realize that in today's market that our customers are demanding more from their vendors. Their products are expected to arrive "just on time" and be free from defects. We understand that need and also understand why more firms require - in fact, mandate - that their vendors conform to ISO regulations. For this very reason, FLW, Inc & FLW Service Corporation have modeled our operation in such a manner that conforms to ISO 9001:2015 and ISO/IEC 17025:2017.